FAQ
1. What types of women's bags do you offer? At Continuum Accessories, we offer a diverse range of women's bags to suit every style and occasion. Our collection includes tote bags, shoulder bags, crossbody bags, backpacks, clutches, evening bags, and more.
2. Are your bags made from genuine materials? Yes, all our bags are crafted from high-quality, durable materials such as leather, faux leather, canvas, nylon, and vegan leather. We prioritize quality and craftsmanship to ensure longevity and style.
3. Do you offer international shipping? Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location. For more information, please refer to our Shipping & Delivery page or contact our customer service team.
4. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange. Please note that returned items must be in unused condition with original packaging and tags intact. For more details, please visit our Returns & Exchanges page.
5. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier's website.
6. Do you offer gift wrapping services? Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrap option at checkout, and we'll take care of the rest. Make your gift extra special with our elegant gift wrapping!
7. Can I cancel or modify my order after it has been placed? We process orders quickly to ensure prompt delivery, so we may not be able to cancel or modify your order once it has been placed. If you need assistance with your order, please contact our customer service team as soon as possible, and we'll do our best to accommodate your request.
8. Do you offer wholesale or bulk purchasing options? Yes, we offer wholesale and bulk purchasing options for retailers and businesses. For more information on wholesale pricing, minimum order quantities, and customizations, please contact our wholesale department.
9. How can I contact your customer service team? You can contact our customer service team via email at [email address], or you can fill out the contact form on our website. Our friendly and knowledgeable representatives are here to assist you with any questions or concerns you may have.
10. Do you offer discounts or promotions? Yes, we occasionally offer discounts, promotions, and special offers to our valued customers. To stay updated on our latest deals and promotions, sign up for our newsletter and follow us on social media.
If you have any other questions or inquiries that are not addressed here, please don't hesitate to reach out to us. We're here to help!